These Terms of Service set forth the conditions governing the use of AIOps Services provided by AIBX LTD. By using the Service, you are deemed to have agreed to these Terms.
These Terms define the conditions for providing the Service and the rights and obligations between us and users, and apply to all use of the Service.
The Service provides external monitoring of public URLs, AI-based first-pass diagnosis, remediation guidance generation, and related notification and display functions. It does not inherently include direct access to internal APIs, authenticated areas, source code, or databases.
Users shall register truthful and accurate information and manage authentication credentials at their own responsibility. We are not liable for damages arising from credential leakage or third-party use unless caused by our willful misconduct or gross negligence.
Users represent that they have the lawful authority to manage or use the URLs they register for monitoring. Users shall treat the Service output as reference information and make their own final technical and operational decisions.
Fees, billing cycles, and usage limits for paid plans are shown on the pricing page or application screen. JPY amounts shown are approximate conversions for reference only, and the final charge amount shall follow the GBP-based amount displayed in Stripe Checkout or other payment screens.
We may suspend or restrict all or part of the Service for maintenance, incident response, security needs, legal compliance, or other reasonable grounds.
Intellectual property rights in the Service and related materials belong to us or legitimate rights holders. These Terms do not grant any license to use intellectual property except where expressly stated.
The Service’s monitoring results, AI diagnosis, and remediation suggestions are provided for reference and are not guaranteed to be complete, accurate, or fit for a particular purpose. Except in cases of our willful misconduct or gross negligence, we are not liable for indirect damages, special damages, or lost profits arising from use of the Service.
We may amend these Terms as necessary. The amended Terms become effective when posted on this page or otherwise announced within the Service. These Terms shall be interpreted in accordance with the laws of England and Wales and other applicable laws.
For questions regarding these Terms, please contact [email protected].