This page provides sales terms, service conditions, and cancellation / refund information for AIOps Services.
| Seller | AIBX LTD |
|---|---|
| Service Name | AIOps Services |
| Company Number | Company No. 16943212 |
| Location | London, United Kingdom A more detailed address will be disclosed without delay upon lawful request. |
| Telephone Number | Will be disclosed without delay upon lawful request. |
| Contact | [email protected] |
| Sale Price | Shown on each plan page or on the application screen. JPY amounts displayed are approximate conversions for reference only, and the final charge amount follows the GBP-based amount shown on the payment screen. |
| Additional Charges | Internet connection fees, communication charges, and costs related to the user’s devices are borne by the user. |
| Payment Methods | Payment methods shown on the application screen, such as Stripe |
| Payment Timing | At the time of application or on each renewal date, in accordance with the conditions shown on the application and payment screens. |
| Service Delivery Timing | Normally available immediately or within a reasonable period after payment confirmation. Availability may be delayed due to maintenance or other operational reasons. |
| Service Description | Provision of external monitoring for public URLs, AI-based first-pass diagnosis, remediation guidance generation, and related dashboard, notification, and integration features. |
| Recommended Environment | Latest major browsers and an active internet connection. |
| Cancellation | Users may request cancellation from the contract screen or through support. The timing of monthly billing termination follows the terms shown at application and payment. |
| Returns / Refunds | Due to the nature of digital services, refunds may not be available after service delivery has started except where required by law or otherwise approved by us. Individual conditions follow the contract and payment screens. |
| Warranty / Disclaimer | The Service’s monitoring results and AI diagnosis are reference information only and are not guaranteed to be complete, accurate, or fit for a particular purpose. |