This Privacy Policy explains how AIOps Services (the “Service”) collects, uses, stores, and handles information, including cookies and similar technologies.
The Service is designed around external monitoring of public URLs. It is not intended to directly access internal APIs, authenticated areas, source code, or databases.
AI diagnosis is a first-pass triage based on externally observable monitoring results and related metadata. Generated outputs are support materials formatted for use with the user’s existing AI tools and development workflows. Final decisions must be made by the user based on measured data and the actual production environment.
The Service may use external providers to the extent reasonably necessary for infrastructure operations, payment processing, analytics, and message delivery. Except where required by law, personal information will not be provided to third parties beyond the scope necessary for the stated purposes of use.
Collected information is retained for the period reasonably necessary for contract performance, legal compliance, security audits, and support, and is deleted or anonymized by reasonable means when no longer needed.
The Service may use cookies, local storage, and similar technologies to retain language preferences, maintain sessions, optimize display, and understand service usage. Users can control these through browser settings, although some functionality may be affected.
Within the scope permitted by applicable law, users may request disclosure, correction, deletion, suspension of use, or similar actions with respect to their own information. We will respond within a reasonable scope after verifying identity and applicable legal requirements.
For questions about this Privacy Policy, please contact [email protected].
If detailed address disclosure is required under applicable law, it will be provided individually within a reasonable scope.
This Privacy Policy may be amended in response to legal changes, service updates, or operational needs. If material changes are made, users will be notified on this page or through another appropriate method within the Service.